Frequently Asked Questions

1. How do we get to the coach?

We provide a FREE door to door taxi service on all our holidays that will take you to the coach and will be waiting on your return to take you home. Free home pick-up applies to Northamptonshire and parts of Milton Keynes, however please feel free to call us if you live outside these areas to discuss further.

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2. Are all the hotels you use on a half board basis?

Yes, all the hotels we use are on a half board basis. Where stated full board is applicable.

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3. Are the bedroom's en-suite?

All the hotels we use provide bedroom's that have en-suite facilities.

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4. If I book over the phone, do I still need to send a Booking Form to you?

No. We no longer require a booking form. We do ask you to check your Invoice and Confirmation carefully to ensure all details are correct.


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5. Do I receive discount if I book several Holidays?

Yes! If you book more than one holiday from our current brochure take advantage of our special offer. On each holiday booked after the first you will save £10 per person.
This offer applies to all holidays listed in our current brochure and bookings must be made direct with Cloud Nine Holidays.

We also welcome group bookings and offer special discounts for parties of 10 or more when booking direct with Cloud Nine Holidays.

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6. Where are your pick-up points for the day trips?

We currently pick up in Victoria Street Northampton, Weston Favell Shopping Centre Nothampton, Castle Way Wellingborough, Skinners Hill Rushden, London Road Kettering and Milton Keynes Holiday Inn Junction 14 M1.
But please note that we do not pick up at every point for our Day Trips.

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7. Do you do Door to Door pick up's on Day Trips

Unfortunately we don't do Door to Door pick ups on our Day Trips. We do pick up from Northampton - Victoria Street & Weston Favell Centre
Wellingborough - Castle Way
Rushden - Skinners Hill
Kettering - London Road
Milton Keynes - Holiday Inn Junction 14.
Please note we do not pick up at every point for our day trips

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