Following the government roadmap update on Monday 22nd February, all holidays up to and including 16th May 2021 have been cancelled. The safety of our customers and our employees will always be of utmost importance so whilst we know this is incredibly disappointing, with the Covid-19 vaccination programme now well underway, we continue to look forward to welcoming you back on holiday soon.
We will be contacting customers who were due to travel between 28th March 16th May 2021 in date order. We would kindly ask if you can wait for us to make contact with you to go through the options, which include; a full refund, a free transfer to another holiday later in 2021, or a credit note that can be used to book a future holiday.
Please note that due to the national lockdown, we are currently working with a very limited team and have many customers to contact.
Our current office hours are
Monday Friday 0900 1200
We will do our best to contact all customers as quickly as possible during these challenging times and thank you for your patience whilst we contact everyone. If you do have a query regarding your holiday then please email us at email@example.com and we will get back to you as soon as possible.
As the government roadmap highlighted, the outlook is looking increasingly brighter for a gradual move away from Covid restrictions over the coming weeks. We continue to take bookings for holidays departing from 17th May onwards, please call us on 0800 345 75 75 and are looking forward to welcoming your back on board once it is safe to do so
As always we will continue to monitor the situation and keep you all updated. In the meantime, we ask that you take care and stay safe and thank you for your continued support.
The Cloud 9 Team
OUR 2021 BROCHURE IS OUT NOW!
CALL 0800 345 75 75 FOR YOUR COPY
or click on the brochure below
Hello and welcome to Cloud Nine Holidays online brochure. Our brochure offers new British and European tours as well as many established favourites we have also introduced a Day Trip programme. You can be assured of a friendly atmosphere on all Cloud Nine Holiday's.
Our online brochure aims to offer a range of popular locations that are firm favourites with holidaymakers - many of whom return to these destinations year after year.
Why should you travel with Cloud Nine Holidays?
We can offer you a high level of service and with no changing coaches, you can be assured you will travel to your destination in the latest and most comfortable coaches.
We take care of all your travel arrangements, from picking you up at your door by taxi and taking you to your coach at the Abbey Centre in Northampton, to handling your luggage. Your coach will travel directly to your destination (with refreshment stops). Similar arrangements are made on your return journey.
Our team of tour escorts and coach drivers will always be ready to help make your holiday really enjoyable, and memorable.
Our Free Door to Door service includes the following areas, ALL Northamptonshire, All Milton Keynes, Bedford, Buckingham, Market Harborough, South and East Rugby and Oundle. If you live outside of these areas please call us, as we can still provide transport for you at a small extra charge.
You are invited to visit our offices in Oxwich Close, Brackmills where you will receive a warm welcome. If you experience any problems finding the Cloud Nine office please call our FREEPHONE number 0800 345 7575. We will be happy to help in any way possible and we can offer transport from and to the bus or railway station if required.
We now offer Day Trips for Familys and Adults only with most picking up from Kettering, Rushden, Wellingborough, Weston Favell Shopping Centre (Northampton) & Victoria Street, Northampton. Our 2019 Day Trip brochure is online and copies are now available.
We hope to see you soon. Thank you for your support.
Please contact us on 0800 345 75 75 or 01604 754566 for current availability.
We are open Monday to Friday 9am - 5pm.
For your holiday protection and peace of mind, all holidays are bonded with the Bonded Coach Holidays Group and the Confederation of Passenger Transport to protect your holiday payments.